01
Primary Care
A continuing relationship with one clinician who knows your history and coordinates everything else.
- Clinicians
- 2 clinicians
- Available at
- All four locations
Private healthcare network
Care, considered.
Clinic is four small buildings and nine clinicians. Appointments run to thirty minutes, you see the same person each time, and everything discussed is written down in language you can actually use.
- Locations
- Four
- Standard visit
- 30 minutes
- Registered with
- One clinician
Position
Healthcare feels rushed because it is scheduled to be. We schedule it differently — smaller lists, longer appointments, and the same clinician across years rather than visits.
Everything else follows from that. Rooms are designed for conversation rather than throughput. Results are explained in person. Referrals are arranged before you leave, not posted to you afterwards.
It is a modest idea, carried out precisely.
01Specialties
Eight areas of care
Each specialty is run by clinicians who also hold a general list, so nothing gets siloed.
- 02
Dermatology
Skin consultations in rooms designed for careful examination and clear, unrushed conversation.
- Clinicians
- 1 clinician
- Available at
- Clinic House, Riverside
- 03
Women's Health
A dedicated team, private rooms and appointment lengths that leave room for the actual conversation.
- Clinicians
- 1 clinician
- Available at
- Clinic House, West Pavilion
- 04
Pediatrics
Calm spaces for families, with waiting areas designed for children who would rather not be waiting.
- Clinicians
- 1 clinician
- Available at
- North Studio, West Pavilion
02Clinicians
The people you will see
You are registered with a named clinician. These are the nine.
Primary Care
Inès MarchettiMD
Clinic House
This weekDermatology
Tobias ReynerMD
Clinic House
Next weekWomen's Health
Adaeze OkonkwoMD
West Pavilion
This weekPediatrics
Hana VestergaardMD
North Studio
Limited availability
03Patient experience
What it is like to be here
Four decisions that shape every visit, from the door to the follow-up.
- 01
You are met, not processed
No counter, no ticket, no queue. Someone greets you by name and tells you honestly how long the wait will be.
- 02
Thirty minutes as standard
Long enough to describe the problem twice, which is usually how long it takes to describe it properly.
- 03
The same clinician
Continuity is written into the schedule. You are not starting again at every appointment.
- 04
A summary you can keep
A short written record of the conversation, sent the same day, phrased so you can share it with anyone.
04Care pathway
How care moves
Five steps, arranged as a loop rather than a line — follow-up returns you to the same clinician rather than the start of a queue.
- 01
Register
A short conversation about what you are looking for, then you are matched with a clinician.
- 02
First visit
A longer appointment. History, context, and what you would like from the relationship.
- 03
A written plan
What was discussed and what happens next, sent the same day in plain language.
- 04
Between visits
Messages go to your own clinician’s team. Follow-ups are held in protected slots.
- 05
Annual review
A yearly conversation that resets the plan — and returns you to step two, with the same person.
05Locations
Four buildings
Each fitted out around the experience of waiting. Every consulting room has daylight.
Clinic House
Marnwell
12 Hollis Row, MW1 4QD
Monday – Thursday · 07:30 – 19:00
North Studio
Elderfield
4 Kestrel Yard, EF2 8LN
Monday – Friday · 08:00 – 18:30
Riverside
Wynnbrook
81 Lantern Walk, WB5 3RX
Monday – Thursday · 08:00 – 20:00
West Pavilion
Calder Green
2 Ashfold Lane, CG7 6PA
Monday – Friday · 08:30 – 18:00
06Resources
Before and after
Short, practical notes about navigating an appointment. Not medical guidance.
- Before3 min read
Preparing for a visit
A short routine for the day before an appointment, so the time in the room is spent on the conversation rather than on recall.
- Write down what you would most like to have covered, in order
- Note when you first noticed whatever prompted the appointment
- Bring the name of anything you take regularly, exactly as written on the packet
- Decide whether you would like someone with you, and say so when booking
- After4 min read
Understanding your care plan
What the written plan you receive after an appointment is for, and how to use it between visits.
- A plan records what was discussed and what happens next — nothing more
- It is written to be shared with family or another clinician
- If a line does not make sense, that is worth a message rather than a guess
- Plans are revised at follow-up rather than replaced silently
- Before3 min read
Questions to bring to an appointment
Four general questions that tend to make any appointment more useful, whatever it is about.
- What are we trying to find out today?
- What are the options as you see them?
- What would make you want to see me sooner?
- Who do I contact between now and the next appointment?
07Patient portal
Everything in one calm place
Appointments, visit summaries, prescription examples and messages — laid out to be read once and understood, with nothing designed to alarm you.
Open the demo portalDemo data only — this portal is not connected to a healthcare provider.
Inside the portal
- Upcoming and past appointments
- Request or cancel a demo appointment
- Visit summaries and care plans
- Messages with the clinic team
Talk to reception
Registration, access questions, or a conversation about whether Clinic is right for you.