Getting the most out of an appointment

Resource directory

• Before3 min read

  Preparing for a visit

  A short routine for the day before an appointment, so the time in the room is spent on the conversation rather than on recall.

  • Write down what you would most like to have covered, in order
  • Note when you first noticed whatever prompted the appointment
  • Bring the name of anything you take regularly, exactly as written on the packet
  • Decide whether you would like someone with you, and say so when booking
• Before3 min read

  Questions to bring to an appointment

  Four general questions that tend to make any appointment more useful, whatever it is about.

  • What are we trying to find out today?
  • What are the options as you see them?
  • What would make you want to see me sooner?
  • Who do I contact between now and the next appointment?
• Before2 min read

  Clinic visit checklist

  The short version — what to have with you when you leave the house.

  • Your question list
  • Names of anything you take regularly
  • Any previous summary relevant to the visit
  • The location name — Clinic has four, and they are not interchangeable
• Before3 min read

  Bringing someone with you

  How companions, chaperones and interpreters are arranged, and why it helps to say in advance.

  • A companion can be added to any appointment when booking
  • A chaperone is offered as standard and can always be requested
  • Interpreting is arranged in advance rather than on the day
  • Rooms are booked by size, so notice means everyone gets a seat